Web portal · App · Smartboard
PULSE connects people, information, and processes in one software.
Modules in detail
Posts, documents, polls and updates targeted at locations, teams and roles
Read & Sign: read receipts with a report of who confirmed when
Push in the PULSE Team App, shown on the Smartboard
Scheduled publishing, comments and reactions
Replaces notice boards, word of mouth and private messenger groups
Unique: works in app / web / Smartboard
Suppliers, doctors, partners and colleagues central for all locations
Roles, responsibilities and availability stored
Direct line from Doc-Chat, PULSE Meet and Smart Booking
Less searching – on the Smartboard, web and mobile
Private and group chats for teams and locations
Securely include external contacts such as doctors or care homes
Share documents and images, start audio and video calls from the chat
GDPR-compliant instead of private messengers
Unique: works in app / web / Smartboard
Prescriptions and orders from practices, mobile care services and care homes
Digital submission instead of fax and phone notes
Status from intake to processing visible to the team
Handover to Smart Delivery+ without media breaks
AMK alerts for Germany and Switzerland directly in PULSE
Process, assign, archive – with read receipts
Proof for inspections and QM at a click
In the newsfeed, on the Smartboard and in the app
Planning & people
Dashboard
Your overview of everything.
Role-based widgets: tasks, roster, attendance, deliveries, temperatures, messages
Every role sees its workday, management sees all locations
In the web portal, on the Smartboard and in the PULSE Team App
Included in the digital core
PEP+
Our workforce planning. A milestone.
AI-driven workforce planning by rules, availability & preferences
Employee preference profile for individual working times and requests
Skill management for qualifications and work areas
Customer frequency analysis for optimal staff distribution
Absence management, minimum staffing and holiday planning
Planning simulator: test variants, release in one go
Unique: works in app / web / Smartboard
People
The digital personnel file for better decisions.
Master data & contracts – including contract events and versioning
Qualifications with expiry dates, directly relevant to planning
Time, holiday and absence accounts without media breaks
AI reports: staff costs, overtime, absences
Role-based permissions down to field level
Time
Digital time tracking.
Clock in and out on the Smartboard, web and mobile
Geofencing: clock in only within the geo zone or IP address
Directly connected to roster and time account
Rules for breaks, tolerances and rounding
Spot deviations early instead of at month end
One-off, multi-step and recurring tasks
Deadlines, priorities, subtasks, attachments and comments
Stand-in from the roster – the task still gets done
Completion with proof, status visible across locations
Unique: works in app / web / Smartboard
Private, shared and team calendars in one view
Invitations, series, sharing and filters
Smart Booking appointments can be shown or hidden separately
Integrate external calendars via iCal
For managers and employees alike – one app instead of separate tools
Shifts, time account, chat and training in your pocket
Push notifications for shifts & news
iOS & Android, individually customisable
Quality & compliance
QMS+
Quality management cleanly documented, with AI support.
akeover and migration of your existing QM manual
PULSE Brain inside the module: SOP knowledge retrievable for employees
Integrated device management for inspection intervals and maintenance
Processes, documents, responsibilities, versions and approvals without gaps
AI structures content and makes knowledge findable via PULSE Brain
Linked with FOCUS+ (training) and Read & Sign (proof)
Audit-ready at a click
SECURE
Data protection documented and proven.
Guided GDPR assistant in eleven chapters
Records of processing, TOMs and DPA
Export for authority and auditor as PDF
FOCUS+
Mandatory and optional training, tracked digitally.
Own and predefined courses with question catalogues
AI-assisted creation of tests from documents
Reminders, reports and optional time credit to the working time account
External participation links – multilingual, e.g. for care homes and partners
Qualifications flow directly into People and PEP+
CoolCheck
Temperature monitoring, documented automatically.
Sensors measure around the clock – temperature and humidity
Sales area, storage, fridges, transport
Alerts on the Smartboard, in the app and via push
Calibrations and reports for inspection and audit
Starter set: sensor, base station, setup
Personal and shared mailboxes for teams and locations
AI workflows: recognise content, extract data, draft replies
Create a task, appointment or document straight from the mail
Filing in Office Cloud – traceable, not a black box
15 GB storage included, expandable
GDPR-compliant: customer communication in the company, not on private phones
WhatsApp Business, Instagram, Messenger, Telegram and RCS in one inbox, web chat always included
Marketing in the chat: campaigns and flyers from PULSE Motion straight to customers
Ownership, history and status per conversation
Optional AI answers recurring customer questions
Writer, Calc, Present, Draw and PDF editing – no Microsoft or Google licence needed
Real-time collaboration, versioning, PDF comparison, signature
Full-text search via OCR – AI OCR also for image-based documents
Access by location, role, group and qualification
Office Agent as AI assistant
Video and audio meetings with screen sharing, whiteboard and chat
AI notetaker: summary, decisions, next steps
Results as a task in Tasks+, document in Office Cloud, follow-up in Calendar+
Privacy-compliant – zero data retention
Customers & location
PULSE Motion
Smart planograms – the first in the market.
Create smart planograms and flyers yourself in seconds
Your own products or a product database with more than 100,000 items
Promote services automatically only when the staff are on duty
Flyer straight into the customer chat via Social Chat
Playback reports as proof, e.g. for marketing allowances
Emergency duty display option; indoor and high-brightness displays
Smart Booking
Online appointments, connected to your roster.
Services, rooms and skills freely configurable
Checked against roster, skills and room before confirmation
Booking around the clock via your website – also via PULSE Voice
Automatic reminders, customer portal, workflows for history and consent
Appointments land in Calendar+ with the right person
Smart Delivery+
Delivery service optimally planned, with real-time tracking.
AI route optimisation with traffic data, priorities, delivery windows and pick-up points
Hybrid view: list and map, status per route
Driver app: stops, delivery notes, report delays, proof of delivery
Modern tracking portal for your customers – delivery status live
Delivery live on the Smartboard
A separate Brain per topic from documents, Office Cloud folders and websites
Ask by text or voice – answers with sources
True to permissions: only approved content, only for authorised people
Zero data retention: not stored, not trained on
The knowledge base for PULSE Voice
Suggests replacements for sick notes, turns meeting results into tasks
Structures QM documents, prepares mails
Works in PEP+, Tasks+, QMS+, PULSE Mail and PULSE Meet
Controlled workflows with approvals – checked, not executed blindly
Zero data retention
Recognise the request and ping employees on duty today
Answer in the web portal and in the app – no internal extensions needed
You define what the AI may know about your company
Upload your own voice instead of a default announcement
Appointments directly via Smart Booking, checked against roster and skills
Sensitive matters handed to the team in a controlled way
Hardware
Smartboard 43"
The digital notice board and central team workplace.
Clock in & out via touch
Morning briefing: news, tasks, roster
Read & Sign, delivery live, documents & temperatures
Complete package with licence – own development, 3,400+ in use
Smart Terminal 15"
The compact Smartboard for smaller locations.
All Smartboard functions on 15 inches
Clock in, briefing, confirm at the workplace
Complete package including setup
Doc Stream
Waiting room TV fed from PULSE.
Waiting room TV for waiting and sales areas, in several sizes
Content, notices and offers for customers and patients
Maintained in the same web portal as everything else
PULSE Motion displays
Displays for sales area and shop window.
Indoor 55" and 100"
High-brightness 55" and 75" for the shop window
Motion compute unit, planograms & shelf function per location
CoolCheck sensors
Measure around the clock and document seamlessly.
Sensor, base station and setup as a set
Sensors and base stations can be added individually
Alerts and reports directly in PULSE
AI imports content from your existing website on request
Update website and campaigns quickly and cost-effectively
Compare and choose drafts
Maintain content centrally – from the web portal
Opening hours, team and bookable appointments from PULSE
Publish directly
Mobile and flexible
All modules, the same rights and data
Stationary at the desk
All modules, the same rights and data
ROI
You enter
Employees per role
Full-time and part-time hours
Effort for planning and coordination
Starting point per area
You receive
AI product family
Foundation
Documents, Office Cloud folders and selected websites per topic. What Brain has not approved, Voice cannot say on the phone.
Control
Answers come with sources cited and only for the people, teams and locations already allowed to see the content.
Stance
AI requests are processed and discarded: no storage at the model provider, no training on your data. [CHECK: provider and contractual basis]
Stance
AI takes on repetition and preparatory work. Decisions, advice and sensitive cases stay with the team.
Customers & onboarding
More than 4,800 small and medium-sized businesses work with PULSE – from the owner-run single site to the branch network. Onboarding follows a fixed path: from kick-off to regular operation in six weeks.
Step 01
Guided live demo
60 minutes, tailored to your areas. The relevant modules live on your sample data.
Book a slot →
Module02
Sandbox access
A fully configured test tenant for 14 days — with sample content or your own setup.
Request access →
Module03
Pilot project
One area, six weeks, clear success criteria. You stay in control, we provide the framework.
Start a pilot →
Let's talk
In 60 minutes we show you PULSE with your roles, locations and processes – and calculate together how many hours per week you get back. No obligation, no preparation on your side.
60-minute live demo · sandbox for 14 days · onboarding in six weeks · reply within one working day